Online Payments and Account Lookup

Baltimore City offers residents, businesses, and visitors the option to pay online.

  • No charge for electronic checks (ACH). Please have your checking account number and routing number ready.
  • Flat fee of $2.39 for water paid by credit card and other payment methods except ACH.
  • 2.39% for credit cards for non-utility payments.

Want to pay more than one bill at a time?

Use the Customer Payment Portal.


To begin, look up your account information by clicking one of the links below. Once you look up your account information, you will be re-directed to a secure payment site.

Telephone Payments

By phone: 866-377-0765

For credit card you will need your:

  • City Billing Account Number
  • Credit Card Information
  • Amount of Payment

For electronic check (ACH) you will need your:

  • City Billing Account Number
  • Bank Transit Routing number (bottom left-hand corner of your check)
  • Bank Account number (bottom of your check to the right of the routing number)
  • Amount of Payment

Mail Payments

Make checks payable to Director of Finance.
Mail your payment to the address listed on your bill, or consult the table below:

Type of Payment Address

Parking, Red Light, and Speed Camera citations:
(do not send payments to this address if your account has been referred to Penn Credit, the City’s collection agent):

City of Baltimore
Attn: Parking Fines
P.O. Box 13327
Baltimore, MD 21203-3327

Alley, Footway and Street Scape Bills
City Dynamics (now Workday Invoices)
Miscellaneous Bills
Part Year Bills
Personal Property
Real Property
Water
Workday Invoices

City of Baltimore Bureau of Revenue Collections
P.O. Box 17535
Baltimore, MD 21297-1535

Ambulance
Civil Citation
Environmental Control
False Alarm Reduction Program Fines & Penalties

City of Baltimore Bureau of Revenue Collections
P.O. Box 17119
Baltimore, MD 21297-1119

Alarm Registration
Residential Burglary/Robbery

City of Baltimore Bureau of Revenue Collections
P.O. Box 17283
Baltimore, MD 21297-1283

Payments for any other fees or taxes:

City of Baltimore Bureau of Revenue Collections
Abel Wolman Municipal Building
200 North Holliday Street
Baltimore, MD 21202

Walk-In Payments

Pay in person at the Abel Wolman Municipal Building, located at 200 Holliday Street, Baltimore, MD 21202. Office hours are from 8:30am - 4:30pm, Monday through Friday.

Questions?

Visit Payment FAQs

Contact Us:

By phone: 410-396-3000

  • Account information is available through our automated telephone system 24 hours a day, 7 days a week, except during maintenance.
  • Customer service representatives are available to answer your questions between 8:30am and 4:30pm Monday thru Friday.
  • Please have your account number or bill number ready
  • Note for Vehicle Citations: Your account number should be nine digits. If you have an 8-digit citation number, please enter 0 (Zero) before the citation number.

By email: BaltimoreCityCollections@baltimorecity.gov

  • You may send an email to the Bureau of Revenue Collections related to any billing or payment questions.
  • Please include as much information related to your inquiry as possible (for example, property address, account number, citation number, license plate number, etc.) to expedite our research and response.